FAQ

Here are some of the questions we get asked often. If you want to know more about working with us speak to the team. 

 

Why should we use RPS Facilities?

RPS have grown through our reputation for providing excellent personal service. Our clients can be assured of a quality, professional service from industry experts with the highest level of training. The services we provide are intelligent and cost effective to make your business run smoothly.

See what people are saying about us.

 

How much do your services cost?

We work with our clients to offer quality solutions that are cost efficient. The cost depends on your requirements and we’re always happy to give a quote.

Our clients tell us that the smooth running of services and our hassle-free approach is worth its weight in gold!

 

When can you start?

As soon as you need us! We have the capability to deploy professional staff throughout the UK. Speak to us about what you need and we’ll put the processes in place to get you set up as soon as possible.

 

What do I need to do from here?

Contact our friendly team and we’ll discuss your requirements and put together a tailor made plan to ensure we’ve got your business covered. We’ll advise you on the best way of working to make your business run efficiently, and draw up a contract that works for you.

 

What happens if something goes wrong?

With our fully trained staff and years of industry experience, you can be assured of a reliable service. In the event something does go wrong, all our staff have been trained in exactly how to react to contain a situation and minimise any negative impact.

 

How often will we see/speak to a member of your management team?

Our management team are as involved with our clients as our front line staff. You’ll be in regular contact in the initial stages of setting up your contract to make sure our services are working effectively for you. After that, management will be working behind the scenes to ensure we keep to the high standards we’re known for. Should you ever require a meeting, just ask.

 

What training has your staff had?

All our staff are fully trained and qualified to carry out our services to the highest standard. Our security staff are fully licensed by SIA. We’re also SafeContractor Approved and work in line with the ISO 9001 accreditation for quality management systems. We operate to industry standards BS 7858, BS 7499, BS 7960 and BS 7406.